Turn Tough Talks into Breakthroughs
The Courageous Chat™ equips your people with the art and science of brave conversation so every critical insight gets heard—and acted on.
The Stakes – What's Costing You Millions
Silence at work isn't harmless—it quietly erodes trust, stalls projects, and can drain millions in missed opportunities. Teams stay stuck because:
Psychological barriers make employees protect relationships instead of sharing hard truths.
Limited willpower means the energy to tackle difficult conversations runs out by day's end.
Lack of know-how leaves people unsure how to start the discussion.
When no one speaks up, problems compound and innovation stalls. Your organisation can't afford that.
The Guide – Why Train with Us
Led by TrainingGearAsia's senior facilitator Joseph Wong, The Courageous Chat™ blends behavioural research, proven conversation models, and engaging practice labs. We've helped regional giants and fast-growing SMEs alike build cultures where candour accelerates results. You get:
- 1. Science-backed frameworks, not pop psychology.
- 2. Facilitators who model courageous dialogue in every session.
- 3. Post-workshop support to embed new habits.
The Plan – Three Simple Steps
| Step | What Happens | Outcome |
|---|---|---|
| 1. Challenge the Landscape | Explore influence vs. authority and bust the myths that keep voices quiet. | Mind-set shift—from fear to ownership. |
| 2. Build the Courage | Assess your “courage quotient,” learn the Cage & Tiger theory, and practice micro-habits. | Confidence to enter any high-stakes conversation. |
| 3. Design the Conversation | Master the 5-step PRIME–SET–EXPLAIN–TEST–EXPLORE framework and the Precision Feedback method. | Clear, structured dialogues that create breakthrough actions. |
What Participants Will Master
Spot and dismantle hidden fears that block honest dialogue.
Use the Precision Feedback technique to replace vague advice with actionable insights.
Say a strategic "No" without damaging relationships.
Keep emotions in check with the RSA model and lead conversations at the other person's thinking level.
Success – Imagine Your Culture After Courageous Chats
Meetings where ideas flow freely and decisions are faster.
Managers who coach with clarity, not guesswork.
Teams that innovate boldly because psychological safety is real.
Failure – If Nothing Changes
Continue gambling on "polite" silence and watch project delays, disengaged talent, and costly rework persist.
Ready to make courageous conversation your competitive edge?