PPI versus KPI (Featured On The Straits Times – 12 October 2018)

Do we put more emphasis on result or people? In our fast-paced world today, we tend to get caught up with Key Performance Indicator (KPI), when the fact is that humans are the ones delivering the KPI, which we called the People Performance Indicator (PPI). When you get the people right; you will get the […]
Learn How To Use Influence Positively (Featured On The Straits Times – 5 October 2018)

Learn How To Use Influence Positively More than 60 years of research and study have been done on human behaviour and influence, and it points to one thing – human behaviour can be highly predictable if we know the various triggers? We need to challenge our beliefs about influence. Here are three conventional beliefs about […]
The Science of Happiness (Featured On The Straits Times – 15 June 2018)

THE SCIENCE OF HAPPINESS To many people, happiness continues to be a myth. Many remain in search of that happiness through tangible outcomes, be it a promotion, money, or buying more stuff that eventually ends up in the storeroom. I called it the “accidental happiness” – short-lived happiness that requires us to keep looking repeatedly […]
Retaining Talent (Featured On The Straits Times – 15 March 2018)

RETAINING TALENT THROUGH EMPLOYEE RETENTION Organizations struggle with the concept of talent retention in a competitive job market. Often, activities held to engage their staff are just done so that they can be ticked off a checklist. Such activities lack purpose so they do not work. Therefore, an organization must change its perspective and strategy […]
Make Career Success Your Personal Mission (Featured On The Straits Times – 19 July 2018)

Take control of the direction you want to go in and the milestones you want to achieve, for career development and success should be a personal responsibility. Gone are the days where you expect your employer to lay out a career path for you. Today, employees and their employers are encouraged to work together to […]
Are You Demotivating Your Staff (Featured On The Straits Times – 2 Feb 2018)

The million-dollar question on most leader’s minds is – how can they motivate their people? When I am asked that question, I say that that a more useful question to ask is not how we can motivate our people – but what we say or do as leaders that demotivates others. There is no point […]
The Winner’s Mindset (Featured On The Straits Times – 23 March 2018)

I was at a leadership seminar with senior leaders recently. As we touched on the topic of success, a participant said that to succeed, a person needs to have a winner’s mindset. When I asked what makes a winner, I received great answers and insights. What exactly is the winner’s mindset? Do people naturally have […]
Y-SIZE Your Influence (Featured On The Straits Times – 18 July 2017)

Y-SIZE YOUR INFLUENCE Motivating and Igniting Gen-Y Success At Work. I have often shared with others that I feel like a Gen-Y in a Gen-X body? Perhaps in my early years in my career, I have been doing things the Gen-Y way. Not surprisingly, I have a lot of fun working with Gen-Y because I […]
Believe In Their Success and They Will Believe In Yours (Featured On The Straits Times – 29 Aug 2017)

A common question I receive from leaders and managers whom I am privileged to train: in what context do you want to increase your influence? Is it about influence at work or influence on a personal level with your people? If it is about influence at the workplace per se, it is easy because leadership […]
What is Your Leadership Crisis Quotient? (Featured On The Straits Times – 12 Oct 2017)

WHAT IS YOUR LEADERSHIP CRISIS QUOTIENT? Leadership is not a set of skills that we can learn instantly to become a great leader. Leaders face multiple challenges with leading people because the answer does not lie in a leadership program but a behavioral one. Real leadership skills often surface under fire. The best in-field leaders […]